Since 2011, the year in which we were born, we have focused exclusively on the production of LED lighting fixtures for streets and large areas; this has allowed us to gain experience and specific skills in the sector and to offer customers an exclusive shopping experience.
UNIQUE CUSTOMER EXPERIENCE
THE RIGHT CHOICE
We help our customers to sift through the offers and information on the market and provide them with all the information they need to make the right choice.
A quick, transparent, obstacle-free procedure with customised products and the expert guidance of one of our dedicated commercial consultants make the purchase easy, enjoyable and free of unexpected hitches.
With a certain shipping date, it is possible to confidently plan jobs. We monitor the times procurement, production and shipping and we share them with you in real time.
Niteko supports its customers with a post-sales service which covers all needs: installation advice, suggestions for optimal product use, information on correct maintenance, management of any problems, and quick and efficient interventions under warranty
We believe in human connections and invest in relationships with collaborators and customers; we build our custom solutions according to their needs.
Our approach to work, which we like to define the Niteko Lean Strategy, allows us to achieve and transfer 4 major objectives:
We guarantee our LED lighting fixtures for life since we produce them exclusively with the latest generation components. The annual failure rate of our products is less than 0.2%, which is AMONG THE LOWEST IN THE SECTOR. We offer a 20-YEAR* warranty, the longest in the industry.
We make CUSTOM-MADE LIGHT by personalizing photometries, power configurations, color temperatures and RAL of the product. We meet the specific requests and design retrofits to convert luminaires of historical and artistic value into LED ones. We escape from the market standardisation.
Produce at the speed of light. We don’t make you wait beyond the agreed shipping time. We have refined our production strategy – the Niteko Lean Strategy – to eliminate waste and unnecessary processing. Thanks to certain production times, we can guarantee fast shipping even for minimum orders.
Technical assistance. Our entire staff is committed to offering the best solution for each specific case by providing you with a highly specialized service, taking care of even the smallest details with competence and precision.